Elite Roofing Pros is committed to ensuring that https://www.eliteroofing-pros.com is accessible to all users, including individuals with disabilities. We strive to provide a positive online experience for everyone and are working continuously to improve the accessibility and usability of our Site.
1. Our Commitment
Elite Roofing Pros aims to conform to the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA, published by the World Wide Web Consortium (W3C). These guidelines explain how to make web content more accessible to people with disabilities, including those with visual, auditory, physical, speech, cognitive, and neurological impairments.
2. Standards We Follow
Our accessibility efforts are guided by the four WCAG 2.1 principles:
- Perceivable — Information and UI components are presented in ways all users can perceive, including alt text for images and captions for video content.
- Operable — Interface components and navigation are keyboard-operable and allow sufficient time for users to read and interact.
- Understandable — Content and interface operation are clear and consistent, with readable text and predictable navigation.
- Robust — Content is built to be compatible with current and future assistive technologies, including screen readers.
3. Measures Taken to Support Accessibility
- Incorporating accessibility as part of our web design and development practices
- Using structured HTML headings to support screen reader navigation
- Providing descriptive alt text for meaningful images
- Ensuring sufficient color contrast between text and backgrounds
- Using responsive design to support a range of screen sizes and devices
- Ensuring forms and interactive elements are labeled and keyboard-navigable
- Avoiding content that flashes or blinks in ways known to cause issues
4. Known Limitations
While we strive for full accessibility, some areas may not yet fully meet WCAG 2.1 Level AA. We are actively working to address these gaps, including:
- Some legacy PDF documents may not be fully screen reader compatible. Accessible versions are available upon request.
- Some embedded video content may not include captions or transcripts. We are working to improve this.
- Some older pages may have limited keyboard navigation support and are under review.
If you encounter an accessibility barrier, please contact us and we will make every effort to provide the information you need in an accessible format.
5. Third-Party Content
Our Site may include content or features from third-party vendors. While we work with accessibility-focused vendors where possible, Elite Roofing Pros cannot fully control the accessibility of third-party content. We encourage affected users to contact those vendors directly.
6. Feedback and Contact
We welcome your feedback. If you experience difficulty accessing any content or need information in an alternative format, please contact us:
Elite Roofing Pros
250 International Pkwy, Suite 134-14, Lake Mary, FL 32746
Fax: 689-240-8626
Email: [email protected]
When contacting us, please include the URL of the page where you experienced the issue, a description of the problem, and the assistive technology or browser you were using. We aim to respond within five (5) business days.
7. Formal Complaints
If you are not satisfied with our response, you may contact the U.S. Department of Justice’s ADA Information Line at 1-800-514-0301 (voice) or 1-800-514-0383 (TTY) for information about applicable rights under the Americans with Disabilities Act (ADA).
8. Ongoing Improvement
Accessibility is an ongoing effort. Elite Roofing Pros conducts periodic reviews, incorporates user feedback, and updates this statement as improvements are made. This statement was last reviewed in March 2026.